ArkWebs agrees to furnish services to you, subject to the following TOS (Terms of Service).

Use of ArkWebs Service constitutes acceptance and agreement to ArkWebs' AUP as well as ArkWebs' TOS (Terms of Service).

All provisions of this contract are subject to the TOS (Terms of Service) of ArkWebs and AUP (Acceptable Use Policy). The AUP may be changed from time to time at our discretion.

· Disclosure to Law Enforcement: Our AUP specifically prohibits the use of our service for illegal activities. You agree that ArkWebs may disclose your  subscriber information to a law enforcement agency who makes a written request without further consent or notification to you. You also agree that ArkWebs shall have the right to terminate web-hosting services if your site is found to be conducting illegal activities.

· Payment: Establishment of this service is dependent upon receipt by ArkWebs of payment of stated charges. Subsequent payments are due 2 weeks before the anniversary date depending on the plan chosen. This 2 week window allows us to get everything renewed with no interruption of service.

· Payments and Fees: Service will be interrupted on accounts that reach 1 week past anniversary date. Service interrupted for nonpayment is subject to a  reconnect charge at ArkWebs discretion. Accounts not paid by due date may be subject to a late fee, also at our discression.

· Refund and Disputes: Payments to ArkWebs are refundable in the first 30 days after purchase. This includes the one time setup fee (if applicable) and subsequent charges. PLEASE NOTE that cancelled websites will be subject to a cancellation fee of $10.00 if the domain name has already been registered.

· Failure to Pay: ArkWebs may temporarily deny service or terminate this Agreement upon the failure of Subscriber to pay charges when due. Such termination or denial will not relieve you of responsibility for the payment of all accrued charges, plus reasonable interest and any collection fees.

· You acknowledge that the service provided is of such a nature that service can be interrupted for many reasons other than the negligence of ArkWebs and that damages resulting from any interruption of service are difficult to ascertain. Therefore, you agree that ArkWebs shall not be liable for any damages arising from such causes. (Although we do not give uptime guarantees, we have had an overall uptime in excess of 99.9% over the past 12 months).

· New Domain Accounts: All new accounts will have their domain name  registered and entered into our DNS servers within 24 hours. Due to Internet propagation, however, this process may sometimes require up to 72 hours.

· Existing  Domain Accounts: If you wish to use an existing domain name, ArkWebs will gladly help you change the Domain Name Servers (DNS) to point to our servers if you provide the correct information on the signup form. These changes will be attempted and entered into our DNS servers within 24 hours. You are ultimately responsible for this change. We make no guarantee. Due to Internet propagation, however, this process may sometimes require up to 72 hours. You will still retain ownership of your domain name and must continue to maintain the fees with your registrar.

· Transfer of Domains: ArkWebs will attempt to physically transfer your domain name from another provider to ArkWebs upon request ONLY through our Help Desk  (http://awhelpdesk.com). New web hosting accounts which involve the transfer of a domain from another provider to ArkWebs may require up to 5 or more days to propagate through the Internet. Although domain names usually propagate in 24 hours, due to the unpredictable nature of the transfer process, no guarantees are made regarding the amount of time a specific transfer may take since we have no control over that. Once the transfer is complete, ArkWebs will maintain the fees for the domain name as long as account is current.

· SPAM and Unsolicited Commercial Email: ArkWebs takes a zero tolerance approach to the sending of Unsolicited Commercial Email (UCE) or SPAM over our network. Very simply this means that customers of ArkWebs may not use or permit others to use our servers to transact in UCE. Violations of this policy may result in termination of service without Notice and without Refund..

· Indemnification: ArkWebs wishes to emphasize that in agreeing to the ArkWebs Acceptable Use Policy (AUP) and Terms of Service (TOS), customer indemnifies ArkWebs for any violation of the AUP and TOS that results in loss to ArkWebs or the lodging of any claim against ArkWebs by any third-party. Put simply, this means that if ArkWebs is sued because of illegal activity on your behalf, you will pay any damages awarded against ArkWebs, plus all costs and attorney's fees.

· Contact Information: You must provide us with, and keep current, a valid E-Mail address where we can reach you. We cannot be held responsible for suspending or closing your account due to non payment if we are unable to contact you.

· You shall not transfer or assign this Agreement without the prior written consent of ArkWebs.

· ArkWebs is not responsible for any damages your business may suffer. ArkWebs does not make implied or written warranties for any of our services. This includes loss of data resulting from delays, loss of revenue, and any and all service interruptions.

· It is absolutely forbidden to host pornographic content. Accounts found hosting this material will be subject to immediate cancellation without notice and without refund.

· ArkWebs does not backup your website: 
You MUST maintain a separate current copy of all data stored on Arkwebs servers on your own computer.
No Backups of any kind are made of customers sites.  Backups are made for server restoration purposes only. No guarantees are made of any kind, either expressed or implied, as to the integrity of these backups. The client is responsible for keeping a complete and current copy of their web site files as backup on a remote system (not on arkwebs.com Web Hosting servers).  Arkwebs Web Hosting is not responsible for any lost files, information,  or data. Arkwebs Web Hosting does not guarantee to possess the most  current copy of a client's website. If loss of data occurs due to  an error of Arkwebs Web Hosting, Arkwebs Web Hosting will attempt  to recover the data at no charge to the client, but no guarantees are made..

· Email accounts: E-mail is provided for your use and enjoyment. However, any E-mail account that uses an excessive amount of storage and/or  causes problems with the mail server may be deleted without notice. You should set quota limits on email accounts of less than 25MB. Any E-Mail Account found to contain a virus will be deleted without notice.
We do not guarantee any email left on the server. The Webmail options are only designed to access your email when you are away from your main computer. If you want to insure that your email is safe, you should use an email client such as Outlook or Outlook Express to pull your email down to your computer. 

· Ownership of domain names: Domain names are registered privately in an ArkWebs maintained account. . Provided your account is in good standing, you own the domain and it is yours to keep. Should you leave, the domain name is yours and we will transfer control of it to your own personal account with Christian-Domains.com. There is no charge for this service. From there, you can maintain it or transfer it to wherever you want. NOTE: This does not apply to accounts that are in arrears or if you have violated our terms of service as outlined above. In such cases, you may purchase your domain name for $15.00 after settling your account.

· Responsibility for Content: You, as ArkWebs' customer, are solely responsible for the content stored on and served by your website.

Also be sure to read our Acceptable Use Policy (AUP).  Any use of your web space implies acceptance of this policy.